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Shipping & Receiving Clerk

Williamsburg Lodge

310 South England Street
Williamsburg, VA 23185

Hotel with 323 Rooms
Managed By Crescent Hotels & Resorts
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Full-Time

Description

About the Position –

Main Duties:

Responsibilities include but are not limited to:

  • Review inventory levels, established par levels, anticipated business volume, and departmental needs to prepare routine product orders.
  • Place approved orders for food and beverage products, culinary supplies, chemicals, operating supplies, equipment, and other assigned products.
  • Recommend order quantities or adjustments to management based on inventory levels, product usage, availability, and operational needs.
  • Communicate professionally with vendors regarding orders, substitutions, shortages, delivery schedules, product availability, credits, and discrepancies.
  • Verify delivered products and quantities against purchase orders, invoices, packing slips, and other receiving documents.
  • Inspect applicable deliveries for product quality, condition, expiration or use-by dates, and proper receiving temperatures.
  • Identify and document shortages, overages, damaged products, unacceptable quality, unauthorized substitutions, and pricing or quantity discrepancies.
  • Communicate receiving discrepancies to vendors, the Shipping and Receiving Supervisor, and affected departments.
  • Process invoices, receiving records, credits, and related paperwork accurately and within established timelines.
  • Enter ordering, receiving, and inventory information into BirchStreet, Workday, Microsoft Excel, and other designated systems.
  • Conduct scheduled physical inventories of assigned food, beverage, supply, chemical, and equipment categories.
  • Enter inventory counts and assist with researching and reconciling discrepancies or unusual variances.
  • Maintain accurate inventory records, item lists, par levels, product descriptions, units of measure, and storage-location information.
  • Create, print, replace, and maintain product, shelf, bin, and storage-location labels.
  • Prepare routine inventory, receiving, variance, and product-availability reports as requested

    .

  • Maintain organized electronic and physical records of orders, invoices, inventory counts, credits, and vendor correspondence.
  • Follow established food-safety, sanitation, product-handling, workplace-safety, and internal-control procedures.
  • Communicate effectively with culinary teams, department managers, vendors, accounting personnel, and other internal partners.
  • Prioritize assignments, manage multiple responsibilities, and complete work independently within established deadlines.
  • Perform other related duties as assigned based on operational needs.

    Required Education and Experience:

  • High school diploma or equivalent.
  • At least one year of experience in shipping and receiving, purchasing, inventory control, storeroom operations, administrative support, or a related field.
  • Basic proficiency with Microsoft Excel and Outlook.
  • Basic mathematical ability, including counting, reviewing quantities and pricing, and performing routine unit conversions

    .

  • Ability to read and accurately interpret purchase orders, invoices, packing slips, inventory records, and product labels.
  • Ability to learn and effectively use BirchStreet, Workday, inventory-management systems, label printers, and handheld scanning equipment.
  • Effective written and verbal communication skills.

    Preferred Qualifications:

  • Previous hospitality, hotel, restaurant, culinary, food-service, storeroom, or warehouse experience.
  • Previous experience using BirchStreet, Workday, or comparable purchasing and inventory-management systems.
  • Working knowledge of food-safety, sanitation, receiving-temperature, and product-quality standards.
  • Previous experience conducting physical inventories and reconciling inventory discrepancies.

    Key Skills / Competencies:

  • Accuracy and strong attention to detail.
  • Organization and time management.
  • Professional written and verbal communication.
  • Independent judgment and problem-solving.
  • Ability to manage multiple priorities and meet deadlines.
  • Food-safety and sanitation awareness.
  • Integrity and discretion when handling inventory and financial records.
  • Ability to identify discrepancies and follow issues through resolution.
  • Collaborative and service-oriented approach when supporting multiple departments.
  • Proficiency with computers, spreadsheets, inventory systems, scanners, and label-printing equipment.

    Supervisory Responsibilities:

    This position has no direct supervisory responsibilities. The Shipping and Receiving Clerk works independently under the direction of the Shipping and Receiving Supervisor and collaborates with vendors, culinary teams, department managers, accounting personnel, and other internal partners.

    Equal Opportunity Employer

    This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

    • Posted September 8, 2026

    About Williamsburg Lodge

    Immerse yourself in the charm and history of Colonial Williamsburg at Williamsburg Lodge, Autograph Collection. Situated in the heart of the historic district, our hotel blends Southern elegance with modern comforts for a homelike feel. Drawing from the time of Colonial Williamsburg, our accommodations offer Chippendale fretwork and unique furnishings. This 18th-century style blends harmoniously with modern amenities including complimentary high-speed Wi-Fi, mini-refrigerators, and flat-panel TVs with premium movie channels. 

    We are just minutes from historic tours and exhibits of Colonial Williamsburg, Jamestown, Yorktown and Busch Gardens. We hope to welcome you to Colonial Williamsburg very soon

    About Crescent Hotels & Resorts

    Working Here

    Founded in 2001 by CEO Michael George, Crescent Hotels & Resorts lives in the belief that your drive to be the best is the force which has made Crescent Hotels & Resorts the Hotel Operator and Employer of Choice.Meet several of our associates and hear their story. With thousands of associates at Crescent, we make every day one of adventure where you can make a difference.

    We Know Benefits 

    Dedicated, satisfied, and engaged associates are the key to our continued success. 

    At Crescent Hotels & Resorts, we strive for innovative ways to enhance our comprehensive selection of benefit offerings. Crescent associates working as few as 24 hours a week are eligible for our extensive menu of benefit programs.

    Crescent's benefits offerings include:

    • Healthcare insurance and prescription drug coverage
    • Dental insurance
    • Vision insurance
    • Flexible/dependent-care spending accounts
    • Life insurance and supplemental life insurance
    • Short/long-term disability insurance
    • Domestic Partner coverage
    • Employee Assistance Program
    • 401(k) with employer matching
    • Paid holidays, vacation, and personal time off
    • Tuition reimbursement program
    • Discounted hotel rooms for associates and family

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