Outlet Front of House Supervisor - Rosa's Diner

Front of House Supervisor – Restaurants & Outlets

Moxy Washington, DC Downtown
Lucha Rosa • Rosa's Diner

Hospitality starts with great people. Great experiences start with great leaders.

At Moxy Washington, DC Downtown, every meal is an experience and every interaction matters. Whether guests are grabbing a bite and beverage at Rosa's Diner, meeting friends for dinner and cocktails at Lucha Rosa, or enjoying the lively atmosphere that defines Moxy, our Front of House team sets the tone.

We're looking for an energetic, guest-focused Front of House Supervisor to help lead our restaurant operations. If you're a natural leader who enjoys coaching teams, engaging with guests, and ensuring every shift runs smoothly, we'd love to meet you.

What You'll Do

As Front of House Supervisor, you'll support the day-to-day operation of our food and beverage outlets while helping create memorable guest experiences and developing a high-performing service team.

Responsibilities include:

• Supervise daily front-of-house operations for Lucha Rosa and Rosa's Diner, ensuring exceptional service from opening through closing.
• Lead pre-shift meetings, communicate daily priorities, and motivate the team to deliver outstanding hospitality.
• Coach, train, and develop servers, bartenders, hosts, food runners, and support staff.
• Ensure service standards, cleanliness, and presentation meet brand and company expectations.
• Respond to guest concerns promptly and professionally, turning challenges into positive experiences.
• Assist with scheduling, shift coverage, and labor management.
• Support inventory controls, cash handling procedures, and point-of-sale accuracy.
• Partner with the culinary team to ensure seamless communication between the front and back of house.
• Maintain compliance with health, safety, sanitation, and responsible alcohol service standards.
• Lead by example by remaining visible on the floor during service and jumping in wherever needed.

What We're Looking For

• 2+ years of restaurant or hotel food and beverage supervisory experience.
• Experience leading teams in a high-volume, full-service restaurant, bar, or lifestyle hotel environment.
• Outstanding guest service and interpersonal skills.
• Strong leadership, communication, and problem-solving abilities.
• Comfortable working in a fast-paced, high-energy atmosphere.
• Experience with restaurant POS systems and cash handling.
• Flexible availability, including evenings, weekends, and holidays.
• Alcohol service certification and food safety certification preferred (or ability to obtain).

Why Join Moxy?

Moxy isn't your typical hotel—and this isn't your typical restaurant leadership role.

Our restaurants are social, energetic gathering places where guests come for great food, creative cocktails, and memorable experiences. We're looking for leaders who bring personality, positivity, and a passion for hospitality every day.

At Moxy, you'll have the opportunity to grow your career while working alongside a collaborative team that's committed to delivering exceptional service and having fun doing it.

What We Offer

• Competitive hourly pay based on experience
• Medical, dental, and vision benefits
• Paid time off
• 401(k) with company match
• Marriott hotel discounts worldwide
• Career growth opportunities within a growing hospitality management company
• A fun, energetic workplace where your leadership makes an impact

$25.00/hour

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete required employment eligibility verification form (Form I-9) upon hire.