General Manager

• Lead the Opening: Guide the hotel through pre-opening and conversion, working closely with ownership, Practice Hospitality, IHG and project partners to ensure the property is operationally and culturally ready to welcome guests.
• Build the Team and the Culture: Recruit, develop and lead a talented opening team. Create a workplace where people feel trusted, supported and excited to deliver memorable hospitality.
• Be the Face of the Hotel: Build meaningful relationships throughout Tampa's business, tourism, hospitality and neighborhood communities. Be comfortable representing the hotel at events, meetings, sales calls and community gatherings.
• Drive the Business: Take ownership of the hotel's financial performance. Work closely with sales, marketing and revenue management to grow occupancy, ADR, F&B revenue and market share while keeping a sharp eye on costs and profitability.
• Make F&B Matter: Treat food and beverage as more than an amenity. Help create outlets and experiences that give Tampa locals a reason to walk through the door and hotel guests a reason to stay awhile.
• Stay Close to the Guest Experience: This is an 82-room hotel, and we want a GM who sees that as an advantage. Be present in the lobby, around the pool, in the restaurant and wherever the action is. Know what's happening and step in when you're needed.
• Bring the Brand to Life: Deliver voco standards and IHG requirements while protecting what makes this particular hotel distinctive. The goal isn't to make the Tahitian Inn feel like every other hotel. It's to make it the best version of itself.

• Significant hotel leadership experience, including experience as a General Manager or senior operations leader
• Pre-opening, hotel conversion or major renovation experience strongly preferred
• Experience with IHG or another major branded hotel system preferred
• Strong financial and commercial acumen
• Demonstrated ability to drive sales and revenue, not simply manage operations
• Strong food and beverage experience and instincts
• A track record of recruiting, developing and retaining great teams
• Comfort networking, presenting and representing a hotel publicly
• Knowledge of Tampa and established relationships in the market are a significant plus
• An entrepreneurial mindset and willingness to roll up your sleeves
• Genuine enthusiasm for independent-minded hotels with personality

OTHER FUNCTIONS:(This list of other functions is not exhaustive and may be supplemented and changed as necessary.)

• Attends industry meetings and participates in industry organizations.
• Participates in and maintains active community relations.
• Participates in corporate activities and meetings, as requested.
• Monitor guest feedback and implement improvements to enhance the guest experience.
• Input and retrieve information from computer system for file maintenance, correspondence and preparation of forecasts.

EDUCATION and/or EXPERIENCE: 

• Minimum 5 years of hotel management experience, preferably in a boutique or luxury hotel setting
• Four-year college degree preferred.
• Experience with financial management, budgeting, and revenue strategies
• Knowledge of hotel systems, operations, and industry trends
• Requires substantial and successful track record in hotel operations.
• Hotel general management experience preferred.
• Proven track record of successes in achieving revenue and service objectives.
• Proven ability to recruit, motivate and train a team of professionals.

SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES:

• Ability to perform critical analysis.
• Strong leadership and team-building skills.
• Excellent communication and problem-solving abilities
• Hands-on approach with a passion for guest satisfaction and hospitality excellence
• Ability to manage extensive amounts of information and provides constructive feedback/direction.
• Extensive knowledge of hotel operations, sales & marketing, food & beverage, human resources and hotel financial processes and analysis.
• Excellent written skills sufficient to produce communications that properly reflects the vision and values of Practice Hospitality.
• Demonstrated ability to effectively resolve conflict
• Committed to comprehensive and in-depth analysis, planning, and implementation of every work effort
• Ability to work effectively both independently and as a team.
• Ability to delegate manages and organizes projects and establishes priorities consistent with company objectives.
• Ability to effectively deal with owners, guests and team members, some of whom will require high levels of patience, tact and diplomacy.
• Ability to manage multiple projects, meet and work effectively under time and resource constraints.
• Ability to effectively lead team of professionals.
• Excellent management skills including conflict resolution, coaching, development and teamwork

PHYSICAL DEMANDS: The physical demands described below are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

While performing this job, the employee is regularly required to stand, walk, sit, speak, hear, reach, bend over, stoop, use hands, use fingers, write, see, feel objects, handle paper, wires, pens, boxes, and occasionally kneel. Occasional lifting or moving may be required of objects of up to 100 pounds of force occasionally; and /or 50 pounds or force frequently and /up to 25 pounds of force constantly to lift, push, pull or otherwise move objects.

Compensation: DOE

Benefits:

• 401(k)
• 401(k) matching
• Cell phone reimbursement
• Disability insurance
• Employee assistance program
• Employee discount on hotel stays
• Flexible spending account
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Paid time off available 90 days after start date
• Supplemental Pay: Bonus Incentive Plan, performance based