Director of Revenue

Description

The NH Collection NYC is seeking a dynamic Director of Revenue to lead our hotel’s revenue strategy and drive optimal performance across all channels and segments. In this strategic leadership role, you’ll oversee pricing, forecasting, inventory management, and distribution to maximize RevPAR, ADR, and total hotel profitability. Demonstrated experience in the New York City hotel market, with a strong grasp of local demand drivers, comp‑set dynamics, and market trends.

We are committed to providing you with:

• Highly competitive annual salary of $145,000 - $150,000 based on experience
• Operational incentive plan eligibility
• An exceptional benefit plan for eligible associates & your family members
• 401K matching program for eligible associates
• Flexible scheduling to allow you to focus on what is important to you
• Discounts with our Crescent managed properties in North America for you & your family members

ESSENTIAL JOB FUNCTIONS:

We are seeking a strategic, commercially confident Director of Revenue who can help unlock the full performance potential of NH Collection Madison Avenue while navigating the systems, tools and global commercial structure of the Minor Hotels platform. This leader must look beyond traditional yield management—combining sophisticated pricing, segmentation, channel and premium room strategies with strong market intelligence and the confidence to articulate, defend and evolve strategy as conditions change.

Equally important is an adaptable, solutions-oriented mindset: someone comfortable learning new systems, connecting data across platforms, identifying gaps and building effective processes rather than waiting for a perfect infrastructure.

Working in close partnership with Sales, Marketing, Operations and Minor’s global teams, we need a curious, decisive and highly analytical commercial leader who can translate complex information into clear action, challenge assumptions when the data supports it, and bring both discipline and creativity to driving market share, forecast accuracy and long-term profitability.

• Lead the development and execution of commercial and revenue strategies to drive revenue growth and profitability for the property.
• Collaborate closely with property-level teams, including the general manager, sales, marketing, operations and finance, to align commercial strategies with the hotel's overall business objectives.
• Serve as a confident strategic voice within the hotel’s commercial leadership team, articulating, defending, and evolving revenue strategy based on data, market intelligence, and changing demand conditions.
• Apply a luxury/lifestyle revenue mindset across room-category strategy, premium room positioning, channel discipline, compression, length-of-stay strategy, and overall rate and value perception.
• Own forecast accuracy and clearly communicate risks, opportunities, and changes in demand assumptions to hotel leadership, ownership, and key stakeholders.
• Conduct in-depth analysis of key performance indicators (KPIs), market trends, and competitor pricing to identify opportunities for improvement and optimize strategies.
• Utilize demand forecasting, booking trends, and historical data to optimize pricing, inventory allocation, and distribution channels for the property.
• Oversee the implementation of sales and marketing initiatives that complement revenue management goals and enhance the hotel's market position.
• Establish and maintain relationships with distribution partners, online travel agencies (OTAs), global distribution systems (GDS), and other key channels to maximize the property’s visibility and revenue potential.
• Develop strategies for group bookings, corporate accounts, and other key revenue-generating contracts in collaboration with the property team.
• Stay informed about industry trends, technological advancements, and emerging best practices in revenue management and commercial strategy to continuously refine strategies and drive performance.
• Provide leadership and mentorship to the property’s commercial team, ensuring adherence to best practices and alignment with commercial objectives.

REQUIRED SKILLS/ABILITIES:

• A minimum of 5 years of progressive hotel revenue management experience is required, with prior leadership responsibility in NYC luxury, lifestyle, or upper-upscale hotels strongly preferred.
• Experience with RMS, PMS, CRS (SynXis, Duetto) and reporting systems is required.
• In-market experience is highly preferred.
• Proven success leading high‑performing revenue teams.
• Expertise in pricing optimization, forecasting, and financial modeling.
• Entrepreneurial mindset with the ability to operate effectively within a global brand framework while identifying opportunities, challenging convention, and moving quickly from strategy to execution.

Why Join Crescent Hotels & Resorts?

At Crescent Hotels & Resorts, we believe extraordinary guest experiences begin with extraordinary leadership. We empower our General Managers to think strategically, lead authentically, and create environments where associates, guests, owners, and brands thrive.

This is an opportunity to lead the flagship NH Collection property in North America, shape its continued evolution within one of the world's most influential hospitality markets, and leave a lasting mark on a hotel defined by luxury, culture, and exceptional service.

About Minor Hotels

Minor Hotels is a global hospitality leader with more than 560 hotels across six continents, spanning distinctive brands including Anantara, Tivoli, NH Collection, Avani and nhow. With an entrepreneurial culture and ambitious global growth, Minor combines the resources and reach of a major international company with a strong focus on individuality, local relevance and exceptional guest experiences. For hotel leaders, it offers the opportunity to operate within a truly global platform while helping shape the identity and performance of distinctive properties.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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