Front Desk Agent

OurTEAMcultureinspireseveryassociatetoachieveMORE,bothpersonallyandprofessionally.We’recommittedtocreatinganenvironmentwhereyoufeelvalued,supported,andexcitedaboutwhatyoudoeveryday.

T.E.A.M.=TogetherEveryoneAchievesMore

We’relookingforanoutgoing,personable,andguest-focusedFrontDeskAgenttojoinourgrowingTEAM!Inthisrole,you’llcreatememorablefirstimpressions,deliverexceptionalservice,andhelpensureeveryguestenjoysanoutstandingstay.

Yourpositiveattitude,genuinesmile,andpassionforhospitalitywillmakeallthedifference!

Webelieveinpromotingfromwithinandinvestinginourassociates.WithourManagementDevelopmentProgram(MDP),topperformershavetheopportunitytogrowintoleadershiprolesinaslittleasoneyear!

CareerPathOpportunities:

• FrontOfficeManager

• OperationsManager

• AssistantGeneralManager

• GeneralManager

Readytoputdownroots,joinaTEAMthatfeelslikefamily,andbuildarewardingcareer?What'sYourMORE?

• 401(k)retirementplan

• Health,dental,vision,life,andvoluntaryinsuranceoptions

• ManagementDevelopmentProgram

• TEAMmemberandtraveldiscounts

• Vacation,wellness,andholidaypay

• Careeradvancementopportunities

• Employeereferralbonusprogram

Full-timeassociatesareeligibleforbenefits,includingpaidtimeoff,traveldiscounts,andinsuranceoptions.

• Welcomeguestswithawarm,friendly,andprofessionalattitude.

• Manageguestinformation,assignrooms,andissueroomkeys.

• Answerquestionsandprovidehelpfulinformationabouthotelservicesandamenities.

• Deliverattentive,personalizedservicetocreateapositiveguestexperience.

• Previousfrontdeskexperienceinabrandedorluxuryhotelenvironmentpreferred.

• PreviousHiltonexperiencepreferred.

• FamiliaritywithMicrosoftOffice(Word,Excel,PowerPoint)andhotelsystems,particularlyPEP,isaplus.

• Strongcommunication,listening,andinterpersonalskills.

• ExcellentEnglishspeaking,reading,andwritingskills;Spanishproficiencyishighlydesired,andadditionallanguagesareaplus.

• Flexibleavailability,includingdays,weekends,andholidays.

• Positiveattitude,highenergy,andagenuinepassionforhospitality.

• Abilitytomultitask,prioritizeresponsibilities,andmanagecompetingdemandseffectively.

• Abilitytounderstandandcommunicatedetailedinformationclearlyandprofessionally.

Inaccordancewithfederallaw,allnewhiresmustverifytheiridentityandauthorizationtoworkintheUnitedStatesandcompleteFormI-9uponhire.