Assistant General Manager

About Us

Our TEAM culture inspires every individual to achieve MORE, grow professionally, and feel valued. We believe everyone deserves to love what they do!

T.E.A.M. = Together Everyone Achieves More

About the Role

As Assistant General Manager, you will partner with the General Manager to oversee daily hotel operations, lead and develop the TEAM, deliver exceptional guest experiences, and ensure smooth operations in the General Manager’s absence.

TEAM Benefits

• Bonus eligibility

• 401(k)

• Health, dental, vision, life, and voluntary insurance

• TEAM member and travel discounts

• Paid vacation, wellness, and holidays

• Career advancement opportunities

Enjoy exclusive travel discounts across multiple brands and thousands of locations worldwide, with select food and beverage discounts available at participating properties.

Responsibilities

• Support the General Manager in overseeing daily hotel operations and financial performance.

• Lead and develop the Front Office TEAM while supporting Housekeeping, Engineering, and other departments.

• Maintain high standards of guest service and satisfaction.

• Identify solutions that improve operational efficiency, profitability, and the overall guest experience.

• Serve as a visible leader and resource for guests and TEAM members.

Requirements

• 3+ years of hotel management experience, preferably with a branded or luxury hotel.

• 3+ years of management experience in Front Office and Housekeeping.

• Proven leadership skills and a track record of strong guest satisfaction results.

• Strong financial and operational knowledge.

• Proficiency in Microsoft Office and hotel management systems.

• Excellent time management, problem-solving, and organizational skills.

• Flexibility to work weekends, holidays, and varying shifts.

• Hospitality management degree preferred.

Pay Range: $75,000–$80,000, depending on qualifications and other relevant factors.

Employment eligibility verification is required for all new hires in accordance with federal law.