Description

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shinning stars of what we do!

We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that "feeds your inner explorer", we work hard to create and deliver on what you need. We are ready for you to start your journey with us where You Belong, We Care, Shine Bright.

We are looking for our next great team member to join us on our Sales team at the Doubletree by Hilton Orlando Theme Park Resort. We are committed to providing you with:

An exceptional and comprehensive benefit plan for eligible associates & your family members
Paid Vacation, Personal and Holidays
401K matching program for eligible associates
Hotel discounts for Hilton Hotels and Crescent managed properties within North America and Canada.
Team Member Parking
Team Member Meals

ESSENTIAL DUTIES:

Senior Sales Manager- SMERF is an overtime eligible manager (OEM)

As the Senior Sales Manager, you will drive group business by cultivating relationships within SMERF markets. You’ll proactively source and secure new and existing business accounts, tailor proposals to clients need to meet/exceed revenue goals.

Responsible for proactively soliciting and managing group related opportunities with significant revenue potential

Actively up-sells each business opportunity to maximize revenue opportunity

Achieves personal and team related revenue goals. Ensures business is turned over properly and in a timely fashion for proper service delivery

Responsible for driving customer loyalty by delivering service excellence throughout each customer experience

Provides service to our customers to grow the account on behalf of the DoubleTree by Hilton Orlando Theme Park Resort

EDUCATION AND/OR EXPERIENCE

A minimum 4-year degree from an accredited university in Hospitality or related major OR 4 years’ experience in Hotel Sales at a hotel with 500 rooms or more.

Hilton experience is a plus but not required.

SMERF group business prior experience required.

This position does require previous hotel experience and is eligible for a bonus program based on achieving set goals. If you have the spirit of hospitality, great communication skills and stellar at developing relationships, this may be your opportunity to make an impact and to grow with us.

Qualifications

Behaviors

Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well (Required)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Posted October 22, 2026

About DoubleTree Orlando Theme Park Resort

A relaxing stay near Orlando theme parks

We’re off I-4, on 28 tropical acres within two miles of Aquatica Orlando, SeaWorld, and the Orange County Convention Center. A scheduled shuttle can be booked through our concierge to SeaWorld, Walt Disney World®, and Universal Orlando, including Universal Epic Universe, all within six miles. Enjoy our outdoor pools and dining. Pets are welcome.

About Crescent Hotels & Resorts

Working Here

Founded in 2001 by CEO Michael George, Crescent Hotels & Resorts lives in the belief that your drive to be the best is the force which has made Crescent Hotels & Resorts the Hotel Operator and Employer of Choice.Meet several of our associates and hear their story. With thousands of associates at Crescent, we make every day one of adventure where you can make a difference.

We Know Benefits

Dedicated, satisfied, and engaged associates are the key to our continued success.

At Crescent Hotels & Resorts, we strive for innovative ways to enhance our comprehensive selection of benefit offerings. Crescent associates working as few as 24 hours a week are eligible for our extensive menu of benefit programs.

Crescent's benefits offerings include:

Healthcare insurance and prescription drug coverage
Dental insurance
Vision insurance
Flexible/dependent-care spending accounts
Life insurance and supplemental life insurance
Short/long-term disability insurance
Domestic Partner coverage
Employee Assistance Program
401(k) with employer matching
Paid holidays, vacation, and personal time off
Tuition reimbursement program
Discounted hotel rooms for associates and family

Senior Sales Manager-SMERF

DoubleTree Orlando Theme Park Resort