Photo of Hotel Valencia Santana Row, San Jose, CA

Bell / Valet Attendant

Hotel Valencia Santana Row

355 Santana Row
San Jose, CA 95128

Hotel de 212 Chambres
Géré par Valencia Hotel Group
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Up to $900 RETENTION PROGRAM PAY and MORE, APPLY to FIND OUT! Are you a Customer Service Super Star…. WE NEED BIG STARS LIKE YOU!!! Come be a part of an AWARD WINNING TEAM. Hotel Valencia Santana Row is located in San Jose, CA and is a pillar of the community. Our hotel is unique to the city and
Compensation: 18,10 $ à 18,50 $ l'heure, Temps plein

Job summary: 

Responsible for all guest service needs while on property in accordance with hotel. This position is combination of both Valet and Bellman. You will be working in the front of the house and have a high level of guest contact. Customer Service experience a plus. You must also have excellent communication skills.

Shift requirements:

Currently searching for shifts from 6AM-2:30PM and overnight 11PM-7:30AM some days, with weekends and holidays.

Responsibilities:

  • Welcome guests to the hotel and expedite the handling of luggage.
  • Pick up and deliver dry-cleaning for the guests
  • Provide information on local attractions, room features, hotel facilities
  • Deliver messages and/or packages to meetings and guest rooms
  • Attend required meetings
  • Keep work areas clean and organized
  • Be extremely courteous to all customers and fellow employees.
  • Report unsafe conditions to your supervisor immediately
  • Maintain hotel equipment in proper working conditions.
  • Must have clean driving record to be able to assist valet staff.
  • Any other duties assigned by your immediate supervisor.

Working Environment:

  • exterior of hotel and occasional interior with exposure to weather conditions.

Physical Requirements:

  • Standing/Walking:  Constantly.  For varying lengths of time, with little or no sitting.
  • Stooping (Bend at waist):  Load/unload guest luggage and bell carts.
  • Pushing/Pulling:  Bell carts weighing up to 100 pounds.
  • Lifting/Carrying:  Guest luggage weighing up to 50 pounds.
    Qualifications:
  • Hotel Operations or Customer Service experience preferred.
  • Communicates effectively with others.
  • Works productively with a team
  • Effective multitasking skills
  • Composure and patience under pressure
  • Skilled in working with multiple computer programs.
  • Valid driver’s license and a clean driving record.

BENEFITS:

Publié Le 4 Février 2026

À propos de Hotel Valencia Santana Row

About Us

As the only hotel on Santana Row, the design of Hotel Valencia Santana Row is meant to captivate and comfort you from the moment you walk in. From interiors reminiscent of Old World Spain, laced with rich finishes and splashes of terra-cotta, to seductive textures and lighting design, no detail is left to chance. Everything you need is right at your fingertips here at our San Jose hotel, with 215 guest rooms and suites, more than 4,000 square feet of meeting space, two on-site restaurants, a full-service bar and seasonal rooftop bar. 

Hotel Valencia is situated in the middle of the European-inspired Santana Row, which boasts a dynamic mix of upscale shopping, dining, and entertainment.  You’re in the middle of it all when you stay at our boutique hotel in San Jose, California, and with luxury amenities like 24-hour room service and daily complimentary continental breakfast, we know you won’t want to leave.

À propos de Valencia Hotel Group

About the company

Urban. Sophisticated. Luxurious. Exceptionally comfortable. Experience the Timeless Hospitality® of a Valencia Hotel Group. Created for today’s passionate traveler, each of our hotels are intentionally built to showcase both modern design and classic character, reminiscent of the great hotels of cities of a bygone era. It is our philosophy that every guest can come to expect a true sense of place, unique amenities, attentive service and the prime locations that bring you closer to all the host destination has to offer.  

Whether you are visiting our Valencia brand in San Jose at Hotel Valencia Santana Row or deep in the heart of Texas in San Antonio at Hotel Valencia Riverwalk, you will find our consistency in signature luxury and outstanding service.   

Valencia Hotel Group’s first 'court' concept, Lone Star Court, in Austin, TX at The Domain, which is a park-like setting in Northwest Austin full of shopping, restaurants, movie theater, and more.  This is “Timeless Hospitality®” at its best uniquely capturing the true essence of Austin and the great state of Texas while embracing a bit of Americana, with an authentically designed destination experience that pays tribute to the heyday hotel era of the 30’s, 40’s, and 50’s. 

Why people like to work here

Offering distinctive hotels in electric cities, Valencia Group is an exciting work environment that fosters creativity and ingenuity. Our unique hotels breed a warm and inspired atmosphere, garnering awards across a broad range of categories. If you think this environment is something you would like to be a part of, we would love to have you on our team.

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