Director of Outlets
The Plaza Hotel Pioneer Park
106 W. Mills Avenue
El Paso,
TX
79901
Temps plein
Overview
Opportunity: Director of Outlets
Oversee management and direction of restaurant operations in accordance with established guest service and sustainability standards.
Potential Career Path
Food and Beverage Director - Area Food & Beverage Director – Assistant General Manager
Essential Job Functions
- Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
- Ensure that food quality is consistent, appealing, and prepared to guest specifications.
- Interact with guests to obtain feedback on quality of service and food in outlet.
- Ensure that the restaurant complies with sanitation and safety standards for guests and associates.
- Resolve guest complaints and coordinate with other department leaders to resolve service delivery or quality breakdowns.
- Check that all equipment is in working order.
- Follow up on work orders so repairs and maintenance of facility are completed on a timely basis.
- Document inventory forecast usage and monitor supply.
- Abide by all state, federal and corporate requirements pertaining to serving alcoholic beverages.
- Oversee serving staff to ensure proper liquor controls are in place and all Hersha cash handling policies and procedures are followed. Comply with all Hersha accounting policies in order to ensure SOX compliance.
- Participate in marketing efforts of restaurants, create menu ideas, survey competition and report food trends, and assist in preparation of specials.
- Follow sustainability guidelines and practices related to HHM’s EarthView program.
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
- Perform other duties as requested by management.
- Servicing banquets and all in-house functions.
- Work with the Room Service hotel staff to ensure excellent coverage and services for all employees and guests.
Position Requirements
- Associate degree preferred.
- 3-6 years restaurant experience required.
Work Environment and Context
- Work schedule varies and will include working on holidays, weekends and alternate shifts.
- Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, stooping, kneeling, or crouching.
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
About Us
This property is a part of the Echelon Luxury & Lifestyle division of HHM Hotels.
HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.
To see other opportunities at this location, click here.
The Plaza Hotel Pioneer Park
The Legendary Heart of El Paso
Welcome to The Plaza Hotel Pioneer Park — a landmark property that has been reborn as El Paso’s most luxurious boutique hotel. Since its debut in the 1930s, The Plaza has commanded a striking position along the city’s skyline, welcoming A-listers such as Conrad Hilton, Elizabeth Taylor and other Hollywood’s elite and dignitaries. Now, the iconic 130-room hotel is reasserting itself as the starlet of the city and inviting both travelers and locals to step inside and make new, everlasting memories. Whatever draws you here to Texas, you’ll discover a singular stay at The Plaza, which embodies both its glamorous past as well as its modern revival.
An El Paso Icon Since 1930
Once the favorite retreat of Hollywood’s elite, The Plaza Hotel Pioneer Park is a monumental fixture in West Texas, returning from a multi-year restoration to mark the true reinvigoration of El Paso. Once the tallest building in El Paso, the 19-story property was one of hotelier Conrad Hilton’s first high-rise hotels, solidifying its position as one of the city’s most celebrated features in the oldest section of downtown.
Revive
Modern Luxury With Art Deco Inspirations
When you stay with us at The Plaza, you’ll feel transported. All of our 130 rooms and suites take cues from the Pueblo Revival Art Deco architectural style and the dramatic scenery of surrounding West Texas, including its limitless skies and the rugged peaks of the Franklin Mountains. Discover luxe details — channel-tufted headboards, Matouk linens, Caffe Bruno marble — at every turn, and an expansive art collection that rivals top galleries and museums. Every time you come back to The Plaza, you’ll feel like a modern-day Elizabeth Taylor as you retreat to your thoughtfully furnished guest room.
Savor
Reinventing the Culinary Narrative In El Paso
Meet locals and other guests when you dine at Ámbar Restaurante. El Paso's top wood-fired Mexican restaurant reimagines centuries-old ingredients. Home to the largest agave spirit collection in North America, sample the rarest tequilas and mezcals around its polished wood bar.
Unite
Legendary Love Stories Begin Here
Your day is more than a wedding; it’s a day forever locked in history. The Plaza Hotel Pioneer Park has been the most sought-after wedding venue in El Paso since we first opened our doors in the 1930s. Today, we offer couples the mastery of our award-winning culinary team and a collection of elegant, customizable spaces from our rooftop terraces for micro weddings to our historically restored ballroom for receptions.
