Content & Events Manager

Department: Marketing & Communications
Reports to: Director of Marketing

Role Purpose

The Content & Events Manager is responsible for shaping the hotel’s storytelling and guest-facing experiences through high-quality content and conceptualized, thematic events. This role leads creative planning, execution, and coordination of brand-aligned events within the hotel while ensuring consistent content across all communication channels.

Key Responsibilities

Content Strategy & Creation

• Develop and execute the hotel’s content strategy across digital, print, and on-property channels
• Create, edit, and curate written, visual, and video content aligned with the brand tone and positioning
• Manage the content calendar and coordinate approvals with internal stakeholders
• Ensure brand consistency across all guest-facing materials

Conceptual Events & Brand Experiences

• Conceptualize, plan, and deliver thematic in-hotel events (lifestyle events, gastronomy concepts, cultural programs, wellness experiences, seasonal activations)
• Develop event concepts, narratives, run-of-show, and guest journeys
• Coordinate with internal teams (F&B, Operations, Engineering, Security, Housekeeping) for flawless execution
• Manage event budgets, timelines, and suppliers
• Evaluate event performance and guest engagement

Qualifications & Experience

• Bachelor’s degree in Marketing, Communications, PR, or related field
• 3–5 years of experience in content management and event planning, preferably in hospitality, lifestyle, or luxury brands
• Strong creative and conceptual thinking skills
• Excellent written and verbal communication skills
• Proven project management and cross-department coordination abilities