Senior Manager - Food & Beverage

Why Bally's?

Bally’s Corporation (NYSE: BALY) is a global casino-entertainment company with a growing omni-channel presence.  Bally’s owns and operates 19 casinos across 11 states, along with a golf course in New York and a horse racetrack in Colorado, and holds OSB licenses in 13 jurisdictions in North America. The acquisition of Aspers Casino in Newcastle, UK, expands its international reach.  It also owns Bally Bet, a first-in-class sports betting platform, Bally Casino, a growing iCasino platform, Bally’s Interactive International division (formerly Gamesys Group), a leading global interactive gaming operator, and a significant economic stake in Intralot S.A. (ATSE: INLOT), a global lottery management and services business.   

With 11,500 employees, its casino operations include approximately 17,700 slot machines, 630 table games, and 3,950 hotel rooms. Bally’s also has rights to developable land in Las Vegas at the site of the former Tropicana Las Vegas.

The Role:

The purpose of the Senior Beverage Manager is to ensure efficient, effective, and consistent operations within the beverage department by managing staff and inventory in accordance with company policy. 

Responsibilities: 

• Oversee the day-to-day operations of all bars
• Manage schedule in accordance with the appropriate staffing levels
• Train bartenders on point-of-sale system, company rules and regulations
• Inform bartenders of new company rules and state laws
• Investigate and manage guest complaints or employee issues
• Work with bartenders to maintain the highest level of customer service
• Gather information from guest and bartenders on new products requested
• Enter monthly inventory
• Enforce company policies and procedures
• Maintain E-time on a weekly basic to ensure appropriate employee clock in and clock out
• Have working knowledge of point of sale system front and back of house
• Must acquire a working knowledge of union contact
• Perform other duties as assigned.

Qualifications: 

• Previous Customer Service experience is required
• Previous Hospitality industry experience is required
• Previous Supervisory experience is required
• Previous Bartending experience is preferred
• Ability to work well with other in a team driven environment
• Ability to communicate effectively to all employees (direct reports, peers, directors, etc.)

License Requirements:

• Must secure appropriate RI mandated gaming licenses through RIDBR 
• Must secure appropriate alcohol safety certification within 60 days of hire

Working Conditions:

• Mostly indoors and generally climate-controlled environment
• Will be exposed to noise, smoke, and odors
• Working with others as well as independently

Physical/Mental Requirements:

• Constantly use physical movements necessary for general office duties: standing, walking, balancing, eye-hand coordination, finger dexterity, handling, wrist motion, sitting, reaching, carrying, vision, hearing, stooping, and twisting
• Constantly plan, follow directions, read, write, use math, discriminate colors, work at various tempos or work rapidly, make decisions, concentrate, remember, attention to and observe details, use of ten key and personal computer
• Constantly use mental alertness to achieve high level of accuracy in completing tasks
• Able to work nights, overnights and all weekends and be flexible with schedule frequently
• Ability to work at a fast pace for up to 12 hr. shifts occasionally
• Able to train with many different personalities constantly

What’s in it for you:

• Competitive Salary with annual performance reviews
• Comprehensive health coverage plan that includes medical, dental, and vision
• 401(K)/ Company Match
• Access Perks and Childcare discounts

Target Salary Range: ($65,000.00) 

Bally's Lincoln Casino Resort: About | LinkedIn

http://www.ballyslincoln.com/ (Right Click to open)

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities may change at any time with or without notice.

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