Lobby Attendant

• Responsible for cleaning and maintaining public areas, public restrooms, the lobby, and back-of-house areas such as employee restrooms, locker rooms, and cafeteria spaces, in accordance with company procedures and at a level that meets or exceeds company standards.
• Thoroughly clean sinks, toilets, urinals, mirrors, tiles, counters, walls, stalls, vents, and/or floors using cleaning agents by extending arms overhead to reach all above areas. Adhere to cleaning procedures and instructions for the use of cleaning agents.
• Diligently dust all furniture, pictures, and shelves, extending arms overhead, bending, and stooping as necessary.
• Ensure that the lobby area is tidy and clean, including picking up trash and maintaining clean floors, especially at the front entrance.
• Assist the Front Desk with guest requests such as delivering towels, toiletries, etc.
• Conduct daily walks of the parking lot to collect excess trash.
• Follow safety and security protocols and regulations.
• Be knowledgeable about department fire prevention and emergency procedures.
• Utilize protective equipment.
• Report accidents, injuries, near-misses, property damage, or loss to management.
• Ensure a safe work environment by following all safety and security protocols and regulations.
• Assist other Housekeeping staff as needed.

Essential Skills for this position include:

• Communication: Exceptional verbal and written communication is critical for greeting guests, answering inquiries, and accurately maintaining logs.
• Professional Demeanor: Maintaining a polished appearance and a calm, friendly attitude is essential as you are often the first point of contact for the building.
• Attention to Detail: You must proactively notice maintenance issues, security concerns, or areas that need cleaning to keep the lobby presentable at all times

M/F/D/V