Revenue Analyst

About Langham Hospitality Group

A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.

LHG's approach to hospitality centres on open and genuine interactions with guests, colleagues and the world around us. With dedicated colleagues across four continents, we foster an engaging and respectful workplace to nurture careers, delight guests, and embrace the company's vision to building great memories together.

PRIMARY OBJECTIVE OF POSITION:

The Revenue Analyst plays a key role in driving total hotel revenue by analyzing demand, pricing, and inventory performance. This position supports the Complex Director of Revenue Management in executing pricing and distribution strategies, identifying opportunities, and ensuring revenue goals are achieved. This role is ideal for a detail-oriented, analytical professional looking to grow within a dynamic luxury hospitality environment.

RESPONSIBILITIES AND JOB DUTIES:

• Prepare and distribute daily, weekly, and monthly revenue reports, including market segmentation, source contribution, and pickup analysis. 
• Analyze STR, Demand360, and Agency360 data to evaluate market share, trends, and competitive positioning. 
• Produce and distribute the 21-day operations forecast on a weekly basis, ensuring alignment with hotel strategy. 
• Support month-end reporting, auditing, and forecasting processes to drive accurate long-term planning. 
• Assist in the implementation and management of rate plans across all distribution channels. 
• Monitor competitor pricing, demand trends, and market conditions to identify revenue opportunities. 
• Manage and maintain systems including PMS, CRS, and RMS to ensure data accuracy and optimal performance. 
• Conduct daily reviews of sell strategy and inventory controls to maximize revenue and enhance guest experience. 
• Monitor transient and group inventory to ensure optimal availability and revenue performance across all room types. 
• Partner with Sales and Conference Services teams to manage group blocks, pace, and pickup, and address over-blocking or low-performance scenarios. 
• Participate in weekly revenue (ROME) meetings; prepare reporting materials and lead meetings in the absence of the Complex Director of Revenue Management. 
• Collaborate cross-functionally to support operational excellence and resolve revenue-related challenges. 

Qualifications & Skills

• Strong analytical and problem-solving skills with attention to detail. 
• Proficiency in revenue systems and tools such as STR, Demand360, Agency360, SynXis, and OTA extranets. 
• Advanced knowledge of Microsoft Excel; experience with data visualization tools (e.g., Power BI, Tableau) is a plus. 
• Ability to interpret data and translate insights into actionable strategies. 
• Strong communication and presentation skills, with the ability to work effectively across departments. 
• Highly organized with the ability to prioritize in a fast-paced environment. 
• Adaptable and proactive, with a continuous improvement mindset.

PHYSICAL DEMANDS:

Primarily an office-based role requiring extended periods of computer use and strong digital dexterity with computer systems and software applications. The position involves a combination of physical activities, including standing, sitting, reaching, grasping, climbing, bending, and pushing/pulling, as well as occasional lifting or carrying. Schedule flexibility is required based on business needs, including evenings, weekends, and holidays.

SPECIAL SKILLS REQUIRED:

• Strong analytical and problem-solving skills with keen attention to detail; ability to interpret data and translate insights into actionable strategies. 
• Proficiency in revenue management systems and tools such as STR, Demand360, Agency360, SynXis, and OTA extranets. 
• Advanced Microsoft Excel skills: experience with data visualization tools (e.g., Power BI, Tableau) is an asset. 
• Excellent communication skills in both written and spoken English, with the ability to present information clearly and build effective working relationships across all levels. 
• Strong organizational and time management skills, with the ability to prioritize tasks and make sound decisions in a fast-paced environment. 
• Demonstrated adaptability and a proactive mindset, with the ability to remain productive in changing circumstances and drive continuous improvement. 
• Ability to interpret and utilize written, verbal, and visual information, including reports, graphs, and procedural documentation. 
• Effective interpersonal and presentation skills, with experience collaborating with internal teams, executive leadership, and third-party partners. 
• Comfortable using various communication methods, including phone, in-person, and virtual platforms, and representing the organization in professional settings. 
• Maintains high personal performance standards and a strong track record of results. 

EDUCATION/ EXPERIENCE /LICENSES OR CERTIFICATES / REQUIRED:

• Bachelor’s degree or diploma in Hospitality, Business, Finance, or a related field. 
• 1–3 years of experience in hotel revenue management, distribution, or financial analysis. 
• Experience in a luxury or multi-property (complex) environment is preferred. 
• Proficient in SEP, Synxis, third-party OTA extranets, Onyx, Word, Excel, PowerPoint.

PAY RANGE:

• $34.50 - $36.50 per hour