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Market Manager

Hyatt Regency San Francisco Downtown SOMA

50 Third Street
San Francisco, CA 94103

Hotel de 681 Chambres
Géré par Highgate Hotels
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The Market Manager is responsible for assisting in coordinating, supervising and directing all aspects of F&B outlet’s operations, while maintaining a profitable F&B outlet and high quality products and service levels.
Compensation: 85 000 $ à 90 000 $ par année, Temps plein

What you will be doing

  • Oversee all aspects of the daily operation of the outlet.
  • Supervise outlet personnel.
  • Respond to guest complaints in a timely manner.
  • Work with other F&B managers and keep them informed of issues as they arise.
  • Keep immediate supervisor fully informed of all problems or matters requiring his/her attention.
  • Assist in coordinating and monitoring all phases of Loss Prevention in the outlet.
  • Prepare and submit required reports in a timely manner.
  • Ensure preparation of required reports, including (but not limited to) Wage Progress, payroll, revenue, employee Schedules, quarterly actions plans.
  • Monitor quality of service in F&B outlet.
  • Assist in menu planning and preparation.
  • Ensure compliance with all local liquor laws, and health and sanitation regulations.
  • Ensure compliance with SOP’s in all outlets.
  • Ensure compliance with requisition procedures.
  • Be visible on the floor and assist staff as needed during each meal period.
  • Conduct staff performance reviews in accordance with Highgate Hotel standards.
  • Ensure the training of employees on SOP’s and technical job tasks.
  • Be involved in and/or conduct departmental and hotel training (CARE, One to One), etc.
  • Interview candidates for front-of-house F&B positions and follow standards for hiring approvals.
  • Complete tip reporting.
  • Understand, implement and monitor corporate promotions in outlet (if applicable), including buffet and three-meal concept standards.
  • Ensure overall guest satisfaction.

The ideal candidate for this position

  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
  • Must be able to multitask and prioritize departmental functions to meet deadlines.
  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
  • Attend all hotel required meetings and trainings.
  • Participate in M.O.D. coverage as required.
  • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, including wearing nametags.
  • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
  • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
  • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
  • Must be able to maintain confidentiality of information.
  • Perform other duties as requested by management.
  • Maintain a warm and friendly demeanor at all times.
Publié Le 8 Juillet 2026

À propos de Hyatt Regency San Francisco Downtown SOMA

Stay at the Center of San Francisco’s Arts Scene

In SoMa, San Francisco’s arts district, the city’s cutting-edge creative scene is alive and well. Here, contemporary art museums sit shoulder to shoulder with the renowned Yerba Buena Center for the Arts, fine dining restaurants, and artisanal coffee shops. Hyatt Regency San Francisco Downtown SOMA is a sophisticated destination close to the city’s most innovatively stimulating sights.

À propos de Highgate Hotels

About the company

Passionate about hospitality? If so, we strongly encourage you to consider an exciting and rewarding career with Highgate Hotels. When joining the Highgate family, you become so much more than an associate; you become part of an elite team of individuals who are committed to providing world-class service to every guest, every time.

About Us

Highgate is an industry-leading investor and manager of hospitality assets. With over 25 years of experience, Highgate is the dominant hotel player in key gateway markets, such as New York, San Francisco, Boston, Miami, Key West and Waikiki, and an expanding presence in key European markets. We operate 100+ hotels and approximately 30,000 rooms around the world, with a diverse portfolio representing everything from legacy brands to bespoke lifestyle and independent hotels. 

Boasting award-winning properties in North America and Europe, Highgate's success can be attributed to game-changing technological innovations, fresh insight into hotel trends and a creative approach to hotel management. We elevate the profile and performance of every hotel we touch by adhering to a set of standards that reflects our own expectations for greatness.

Highgate Culture

Highgate fosters an inspiring and inclusive culture that helps to make us best-in-class in the hospitality world. Unlimited career growth, inspiring leadership and long-term career possibilities are just some of the reasons why the most talented individuals in the hospitality world carve out long-term relationships within Highgate.

  • Unlimited Career Growth
  • Multiple-Brand Experience
  • Long-Term Career Possibilities
  • Your Chance To Make An Impact
  • Inspiring Leadership
  • Taking the Pulse of the Workforce
Highgate Benefits Summary

Highgate encourages the health and financial well-being of its associates by providing a comprehensive benefits program, elective coverage options and a savings plan to meet the personal needs of all associates and their families. Eligible full-time associates have the opportunity to participate in Highgate's comprehensive benefit program that includes:

  • Medical/Pharmacy
  • Dental Coverage
  • Vision Coverage
  • Life Insurance
  • Voluntary Short Term Disability
  • Voluntary Long Term Disability

Enhanced Benefit Offerings

  • Physician at your Fingertips
  • Wells Fargo Insurance Benefit HelpLine 
  • Employee Assistance Program (EAP) 
  • Identity Theft Solutions 
  • Employee Financial Solutions 
  • Health Care and Dependent Care Flexible Spending Accounts (FSAs) 

Voluntary Benefit Offerings

  • Trustmark Benefits Universal Life 
  • Trustmark Benefits Critical Illness
  • Trustmark Benefits Accident Insurance 
  • Precious Pet Care 
  • Family Protection Plus

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