Maintenance Tech II

• Troubleshoots and repairs malfunctions in mechanical or electrical systems (e.g., HVAC, plumbing) and other equipment throughout the hotel.
• Perform maintenance and repairs for assigned area of expertise such as the interior and exterior of the building, hotel rooms and contents, laundry, kitchen, lighting, heating, air conditioning (HVAC) ventilation, and swimming pool.
• Undertake plumbing, painting, carpentry, and electrical and mechanical maintenance work as necessary to maintain safe and efficient systems within the hotel.
• Keeps systems maintained and operational by performing routine maintenance on building equipment, HVAC, wiring, and lighting.
• Repairs or replaces broken or defective parts and fixtures.
• Performs preventative maintenance on equipment and identifies and corrects defective or damaged systems/equipment.
• Performs preventative maintenance assignments on a scheduled basis (e.g., “room care”).
• Services the hotel’s pool, including adjusting chemicals and cleaning filters; completing maintenance request forms and record logs.
• Adheres to all company policies and procedures.
• Follows safety and security procedures and rules.
• Knows department fire prevention and emergency procedures.
• Utilizes protective equipment.
• Reports unsafe conditions to supervisor.
• Reports accidents, injuries, near-misses, property damage or loss to supervisor.
• Provides for a safe work environment by following all safety and security procedures and rules.
• All team members must maintain a neat, clean and well-groomed appearance. (Specific standards outlined in team member handbook).
• Assists other Engineering Personnel when needed.
• Perform any related duties as requested by supervisor/manager.

• Must be able to satisfactorily communicate in English with guest, management and co-workers to their understanding.
• Knowledge of all maintenance trades, including basic electrical, plumbing, HVAC, painting and carpentry.
• Basic mechanical aptitude for operation and repair of hotel equipment.
• Must be able to recognize potential safety hazards and security problems in the hotel and act upon each accordingly.
• Be willing and able to comply with hotel policies and procedures including appearance and grooming, safety, security, key control, and emergency procedures.
• Skill in the use of basic hand and electric tools and familiarity with parts and materials is required.
• Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge skills and abilities. Desired experience in hotel maintenance.
• Thorough knowledge of the layout of the building, sleeping and function rooms. 
• Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information.
• Ability to listen effectively, speak, read and write English clearly, as there will be interaction with guests and other team members.
• Ability to work in a fast-paced environment, sometimes under pressure, while remaining flexible and efficient while maintaining a pleasant cheerful demeanor.
• Ability to follow written and/or verbal instructions.

• Ability to stand, walk, and/or sit and continuously perform essential job functions for the duration of the shift.
• Must be able to work in hot, cold, and wet conditions and be able to stoop, kneel, crawl, and climb on all types of surfaces.
• Hearing and visual ability to observe and detect signs of emergency situations.
• Ability to climb stairs and ladders at a rapid pace, up to 30 feet in the air.
• Grasping, lifting, and holding tools and having good finger dexterity is required.
• Perform tasks requiring bending, stooping, kneeling, and walking significant distances between and within buildings on the property.
• Lifting and moving objects up to 100 pounds.
• Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing, and smiling. 

EOE/M/F/Vet Disabilities