Room Attendant

Battery Wharf Hotel is seeking Room Attendants who possess a friendly and positive attitude. In this role, you will be tasked with cleaning and maintaining guest rooms, public areas, and back-of-house spaces such as the linen room and laundry areas, in accordance with company procedures and standards, ensuring that we exceed our guests' expectations.

RESPONSIBILITES & DUTIES 

• Stocking the cart to guarantee that sufficient cleaning supplies, equipment, and amenities are available for the proper cleaning of each room.
• Following knocking procedures before entering a guest room.
• Cleaning the assigned guest rooms and ensuring that amenities are replenished in each cleaned room. Completing the entire housekeeping checklist.
• Reporting cleaned rooms to the supervisor for inspection.
• Notifying any damages or hazards present in guest rooms, such as burned-out light bulbs, broken furniture, or malfunctioning lights.
• Securing guest room doors upon exiting.
• Maintaining neatness in the corridors and service areas at all times.
• Turning in all lost and found items as well as all guest room keys.
• Adhering to all company policies and procedures.
• Following safety and security protocols and regulations.
• Being knowledgeable about department fire prevention and emergency procedures.
• Utilizing protective equipment as required.
• Reporting unsafe conditions to management.
• Reporting accidents, injuries, near-misses, property damage, or loss to management.
• Ensuring a safe work environment by adhering to all safety and security procedures and regulations.
• All team members are expected to maintain a neat, clean, and well-groomed appearance, as specified in the team member handbook.
• Performing any related duties as requested by management.
• Assisting other housekeeping personnel as needed.