Hotel Housekeeper Supervisor
Wind Creek Chicago Southland
17300 S. Halsted
East Hazel Crest,
IL
60429
Description
Job Overview
Purpose
Value System
Duties And Responsibilities
- Projects a positive image
- Greets all guests and Team Members
- Actively coaches, mentors and develops team members
- Generates daily assignments for Team Members
- Performs property and guestroom inspections, documenting as required
- Checks and report room statuses as needed
- Inventories and orders departmental supplies
- Facilitates hotel lost-and-found
- Creates work schedules
- Administers payroll
- Acts as “Manager on duty” representing the hotel in resolving guest conflict
- Keeps staff informed of pertinent information
- Liaises with other departments as operational issues arise
- Ensures that an adequate number of vacant/clean/inspected rooms are available throughout the day
- Generates shift reports recording key hotel statistics and incidents
- Limits the number of accidents and injuries by promoting job safety
- Grants PTO and conducts Team Member evaluations
- Other duties & responsibilities as assigned
Job Requirements (Please Ensure You Meet The Listed Requirements Prior To Applying)
- Must be twenty-one (21) years of age or older
- High School diploma or GED required or currently enrolled and successfully complete a GED program within 6 months from start date as a condition of continued employment
- Associate’s Degree in Related field– required
- OR Two (2) years’ Supervisory experience– required
- OR One (1) year experience as a Dual-Rate Supervisor in a Wind Creek Hospitality Department- required
- OR Two (2) years’ experience in the hiring position’s Department– required
- Two (2) years of experience in Hotel Housekeeping– preferred
- Must successfully pass job interview, including a guest service audition
- Must be able to lift and carry up to 50 lbs
- Good writing and verbal communication skills required (skills test may be administered)
- Must be able to stand and walk for entire shift
- Must be able to work effectively in a fast paced, high volume environment
- Must be able to operate standard office equipment – phones, computers, etc.
- Must be in good physical condition and able to pass a physical fitness test
- Willing to travel and participate in training as recommended or required
- Willing and able to work odd or irregular hours including nights, weekends, and holidays
- Must have an Occupational License (or the ability to obtain and maintain a license) pursuant to the Illinois Gaming Act and remain in good standing with the Illinois Gaming Board as a requirement for this position
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Compensation
$18.45 - $25.00 per hour, with starting pay based on factors such as experience, qualifications, and skills. -
Benefits
Eligible full-time employees may choose from a comprehensive benefits package that includes medical, dental, vision, and life insurance, along with a Flexible Spending Account (FSA). Additional benefits include an Employee Assistance Program (EAP), paid time off, a 401(k) plan with company match, shift differential pay, and discretionary quarterly bonus opportunities.
À propos de Wind Creek Chicago Southland
Wind Creek Chicago Southland (slated to open in Fall 2024!) will be an entertainment enthusiast’s dream destination — providing our Guests with, an onsite hotel, dining, bars, an event facility and more.
We’re the first AAA Four Diamond Casino destination to Illinois and Northern Indiana, ideally and conveniently located for all south Chicago suburbs.
Our unique gaming destination will include a luxury hotel with an indoor pool, fitness center and spa, a large capacity banquet facility, a state-of-the-art entertainment center, and an array of tempting dining options—all designed to provide our guests with world-class gaming experiences and the perfect escape.
Our casino will offer over 70,000 square feet of gaming space including 56 table games, over 1,400 state-of-the-art slot machines, a sportsbook, poker room, and more.
We strive to not only provide a first-class experience to our Guests and to our Team Members.
Wind Creek Hospitality aspires to make a positive impact on the lives of people—including our Guests, our Community and most importantly, our Team Members.
Click here to read about our amazing Employee Benefits & Perksand Hit the Career Jackpot!
Leading the industry as one of the fastest-growing casino resort brands, Wind Creek Hospitality has multiple properties located throughout the United States and the Caribbean!
If you need reasonable accommodation to complete the online application, please contact the Employment Center at 708-787-8877 ext. 3984.
Wind Creek Hospitality does not discriminate on the basis of age, disability, gender or religious orientation.
© 2024 Wind Creek Hospitality. All rights reserved.
À propos de Wind Creek Hospitality
Welcome to an experience like no other. Gaming is the heart of Wind Creek Hospitality, but we offer so much more.
Wind Creek Hospitality is the principal gaming and hospitality entity for the Poarch Band of Creek Indians, the only federally recognized Indian Tribe in the state of Alabama.
Our 11 distinct properties in the U.S. and Caribbean provide world-class entertainment, dining, hotel stays, amenities and activities.
Wind Creek continues to grow and offer our guests luxurious destinations and opportunities for escape. Our gaming facilities include: Wind Creek Aruba, Wind Creek Atmore, Wind Creek Bethlehem, Wind Creek Chicago Southland, Wind Creek Curacao, Wind Creek Montgomery, Wind Creek Wetumpka, as well as racetracks in Alabama and Florida.
Our Purpose
Our genuine engagement and positive energy provide Guests an escape from their routine into our exciting fantasy world of fun, chance, and possibility, where everyone has a feeling of belonging and importance.
At each location, Wind Creek has built a unique company culture that supports its Team Members in remarkable ways. Everything we do is guided by a simple value system:
Do it right. Be the best. Have fun.
As part of the Wind Creek Team, you will discover our Purpose and Values and how they are integrated into the Guest experience. We strive to inspire a genuineness and positive energy among our team by bringing a level of human caring into the workplace. Providing a sense of belonging and importance amongst our team will transition to our Guests and provide them with a winning experience every time they visit.
Explore our Opportunities on Casino Careers & Hospitality Online!
Listen to what our employees say about us:
https://youtu.be/bvPyIdGjmhI
Our Perks
- Blue Cross Blue Shield medical plan*
- Dental plan
- VSP vision plan
- 401(k) savings plan
- Life and disability insurance
- Paid time off
- Employee dining rooms
- Career training and planning
- Quarterly incentive bonuses
- Employee fitness centers with on-staff trainers*
*Not available at all locations
Types of Jobs
- Gaming
- Hotels
- Facilities
- Food & Beverage
- Corporate
