Assistant Restaurant Manager - 360 Sports Club

Description

Assistant Restaurant Manager

Whitewater 360 Sports Club & Café 360

Position Overview

The Assistant Manager is responsible for delivering an exceptional guest experience at Whitewater 360 and Café 360. This role holds full P&L accountability and oversees all bar and restaurant operations, including financial performance, staffing, service standards, and product quality. The ideal candidate is an energetic, results-driven leader who excels in a fast-paced environment while maintaining high service standards, operational efficiency, and strong team engagement.

Key Responsibilities

Operations & Financial Management

• P&L Accountability: Prepare and manage accurate daily, monthly, and annual operating reports; ensure cost of goods aligns with budgeted and “perfect cost” targets.
• Labor & Inventory Control: Oversee payroll, staffing levels, and labor productivity; manage ordering and inventory for bar, beverage, and dry goods.
• Menu & Program Development: Lead food and beverage menu development, cocktail standards, and bar programs to maintain a competitive and contemporary offering.
• Facility Standards: Ensure all outlets, patios, lounges, and service areas meet cleanliness, organization, and presentation standards.

Leadership & Team Development

• Training & Standards: Develop and implement consistent training programs for supervisors, leads, and associates, emphasizing service standards and operational excellence.
• Team Engagement: Foster a positive, high-performance culture through effective communication, coaching, and associate relations.
• Cross-Department Collaboration: Partner with resort departments to ensure seamless operations and a cohesive guest experience.

Guest & Member Experience

• Service Excellence: Maintain the highest standards of food and beverage quality, presentation, and service consistency.
• Issue Resolution: Serve as the primary contact for guest, member, and associate concerns; resolve issues promptly with professionalism and genuine hospitality.

Qualifications & Requirements

• Minimum five (5) years of progressive leadership experience in Food & Beverage operations
• Proven expertise in ordering, inventory control, and production setup
• Current TABC and Food Handler or ServSafe certifications
• Strong computer proficiency, including scheduling and management reporting
• Detail-oriented, self-motivated leader with a strong “hospitality-first” mindset

Benefits & Resort Perks

At Horseshoe Bay Resort, we believe working in an exceptional setting should be matched by exceptional benefits. We are committed to Diversity, Equity, Inclusion, and Belonging, and to supporting each associate’s professional growth.

Core Benefits

• Medical, Dental, and Vision Insurance
• Short- and Long-Term Disability Coverage
• Major Illness and Accident Insurance
• Associate Relief Fund access
• 401(k) with employer match
• Competitive salary structure with scheduled reviews
• Paid vacation and holidays

Resort Lifestyle Perks

• Subsidized associate housing and shuttle transportation
• Weekly meal subsidies and discounts at resort dining and retail outlets
• Access to resort amenities, including golf (based on availability)
• Discounted associate rates at over 100 Crescent Hotels & Resorts nationwide

Qualifications

Team Leadership & Guest Experience Excellence Recruited, trained, and developed supervisors and staff, fostering strong team morale while delivering exceptional guest and member experiences through consistent service standards and effective issue resolution.

Education

• Bachelors (Preferred)
• Associates (Preferred)
• High School (Required)

Experience

• Required

  Team Leadership & Guest Experience Excellence Recruited, trained, and developed supervisors and staff, fostering strong team morale while delivering exceptional guest and member experiences through consistent service standards and effective issue resolution.

• Required

  Food & Beverage Program Development Developed and executed food menus, cocktail programs, and service standards, ensuring brand consistency, quality presentation, and competitive offerings in a high-volume environment.

• Required

  Full-Service Restaurant & Bar Operations Management Led day-to-day operations with full P&L responsibility, including budgeting, payroll, inventory control, and cost-of-goods management, consistently meeting financial and service targets.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.