Accounts Receivable Specialist
Opportunity: Accounts Receivable Specialist
We are seeking a Corporate Accounts Receivable (AR) Specialist to join our rapidly growing Strategic Operations team at HHM Hotels; a dynamic department focused on turning time and cost savings into P&L impact for our owners. In this role, you will lead the day-to-day operations of our Expedia billing process while gaining direct exposure to virtually all major Property Management Systems (PMS) and collaborating across multiple corporate and on-property departments. This position provides an incredible opportunity to transition from field operations to a corporate team, where you will take direct ownership of your own dedicated project.
Your Focus
- Review payments received from Expedia across multiple PMS systems
- Reconcile payments with the AR ledger
- Identify discrepancies and work with GM, accounting team, and expedia to resolve quickly
- Work with our external vendor, who handles the Expedia billing on our behalf
- Gather AR aging report weekly from each property for review to ensure balances remain under 60 days
- Work with the wider Strategic Operations team to scale the program
- From time-to-time, prepare presentations on the program effectiveness and P&L impact
- Practice safe work habits to ensure safety.
- Perform other duties as requested by management.
Your Background and Skills
- Bachelors degree strongly preferred.
- Previous accounting experience or equivalent training required.
- Proficient in using Excel.
- Knowledge of PMS/accounting systems preferred.
- Ideally, previous experience with Expedia Direct Billing process.
- Ideally, experience working with at least one PMS system.
- Understanding of AR invoicing and clearing process.
- Strong communication skills over email.
- Self-contained / exploratory mindset to solve problems.
- Comfortable communicating directly with General Managers / external Expedia reps.
HHM Benefits and Perks
- Competitive wages for full time and part time opportunities
- Medical, Dental and Vision Health Insurance
- Paid Time Off
- 401k Company Match
- Free Basic Life Insurance
- Travel Discounts
- Commuter Transit and Commuter Parking Benefits
- Employee Assistance and Wellness Program
- Educational/Professional Development
- Referral Bonus Program
Work Environment and Context
- This is a remote position, preferably based in Eastern Standard Time to align with team and business operations.
- Work schedule varies and may include occasionally working on holidays, weekends.
- Required to sit for extended periods, lift up to 10 pounds, bend, reach, use hands and fingers to operate keyboard.
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
About HHM Hotels
An Industry Leader in Hospitality
HHM Hotels is the preferred operator to many sophisticated and institutional owners of hotel real estate, including public and private owners, across the United States and Canada. We are known for consistent outperformance in operating results, the stability of our managed portfolio and operating teams, and our unrelenting focus on people, processes, and technology. HHM Hotels is tireless in delivering results and working closely with our owners across a portfolio of 240 hotels and over $2BN in managed revenues in the United States and Canada.
MANAGEMENT
For the past 30 years, HHM Hotels has focused on building out specific and differentiated capabilities and technology to serve our owners and drive industry-leading results in the areas of revenue generation, cost management, service delivery, and associate development and retention. In particular, we have focused on developing proprietary data, processes, and business systems to drive advantage and maintain our unwavering focus on results across every aspect of our managed hotels.
INVESTMENT
HHM Hotels has a highly active and productive investment team that seeks to leverage our operating capabilities and market knowledge to source, underwrite, and introduce deals to our stable of industry-leading investment partners. We have helped put together dozens of related deals and focus carefully on potential operational efficiencies, brand or market repositioning opportunities, and other ways that we can find value through our extensive market knowledge, operating capabilities, and in-house legal, asset management, and risk management teams.
BRAND POSITIONING
Our experience with branded and independent hotels allows us to quickly determine the brand positioning within a local market to ensure the highest operational profitability. We understand the demands of hotel openings and rebranding because we’ve been on the ground to lead them, from Forbes Five-Star property openings and global product launches to corporate rebranding projects around the world.
