Maintenance Technician Supervisor

About Us

Our TEAM culture motivates and encourages each individual member to achieve “MORE” in daily life and prosper in their career with a company that values them. Our hope is that each day you will uncover new reasons to love what you do!

T.E.A.M. = Together Everyone Achieves More

About the Role

Are you a hands-on problem solver and natural leader who takes pride in maintaining a safe, comfortable, and five-star environment for our guests? If so, you might be the perfect fit for our TEAM!

As Maintenance Technician Supervisor, you will play a key leadership role in overseeing the hotel's day-to-day maintenance operations. You will supervise and support the maintenance team while also performing hands-on maintenance, repairs, troubleshooting, and preventative maintenance throughout the property.

You will help ensure that guest rooms, public areas, equipment, and building systems are maintained to the highest standards while providing guidance, training, and support to your fellow TEAM members.

Responsibilities

In this role, you will:

• Supervise, coordinate, and support the daily activities of the hotel maintenance team.
• Assign and prioritize work orders, service calls, and preventative maintenance tasks.
• Perform and oversee general maintenance and repairs throughout the hotel.
• Troubleshoot mechanical, electrical, plumbing, HVAC, and other building-related issues.
• Conduct and monitor daily preventative maintenance of guest rooms and hotel facilities.
• Inspect completed work to ensure repairs and maintenance meet hotel standards.
• Respond to guest room maintenance requests and service calls in a timely and professional manner.
• Assist with maintaining HVAC systems, PTAC units, plumbing, drywall, electrical systems, and other property equipment.
• Monitor the condition of the building exterior, grounds, guest areas, and back-of-house spaces.
• Assist with fire protection, life safety, and other building safety systems.
• Train, coach, and develop maintenance team members on proper procedures and hotel standards.
• Help maintain accurate maintenance records, work orders, inspections, and preventative maintenance schedules.
• Communicate maintenance needs and property concerns to management.
• Help coordinate with outside contractors and service providers as needed.
• Promote a safe work environment and ensure maintenance procedures are followed.
• Assist with housekeeping or other hotel departments as needed to support overall hotel operations.
• Serve as a hands-on leader who is willing to work alongside the team when necessary.

What We're Looking For

• Previous hotel, hospitality, commercial, or building maintenance experience required.
• Previous supervisory or leadership experience preferred.
• Experience in a brand or luxury hotel environment is ideal, but we are willing to train the right hospitality professional who is ready to grow their career.
• Strong knowledge of basic HVAC, plumbing, drywall, PTAC units, and electrical systems.
• Knowledge of fire protection and life safety systems is a plus.
• Strong troubleshooting and problem-solving skills.
• Ability to prioritize multiple maintenance requests and effectively delegate work.
• Excellent English communication skills; able to read, write, and speak fluently.
• Ability to work independently while also leading and supporting a TEAM.
• Strong work ethic and attention to detail.
• Professional, positive, and guest-focused attitude.
• Ability to lift and move objects weighing 50–100 lbs.
• Schedule flexibility, including weekends and holidays.

Advancement Opportunities & Professional Career Path

We're committed to helping our TEAM members grow their careers and reach their full potential.

Potential Career Path:

• Maintenance Technician Supervisor
• Maintenance Manager
• Chief Engineer

Are you looking to plant your roots, be a part of a TEAM that feels like family, and grow your career within a prospering establishment that invests in its associates?

Our Management Development Program (MDP) is a perfect way to help you get to the next level! The MDP Program takes our top talent of today and creates the leaders of tomorrow. You could achieve a management opportunity in less than one year!

What's Your More?

TEAM Benefits

• 401(k)
• Health, Dental, Vision, Life & Voluntary Insurance
• Management Development Program
• TEAM & Travel Discounts
• Vacation, Wellness & Holiday Pay
• Career Advancement Opportunities
• Referral Bonus Program
• Full-Time positions are benefits eligible, including paid time off, travel discounts, medical benefits, and other insurance options

Travel Discounts

With multiple brands and thousands of locations around the world, TEAM members are eligible for special travel discounts and, in some cases, food & beverage discounts. Get away, relax, visit family, or see the world!

Compensation

$25.00 per hour

Equal Employment Opportunity

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form (Form I-9) upon hire