Severs- Fine Dining, Upscale Italian Restaurant

Bottega Angelina is seeking a polished, professional Server to deliver an exceptional fine dining experience to our upscale clientele. This role requires a deep understanding of elevated service standards, including menu mastery, wine and cocktail knowledge, and the ability to anticipate guest needs with precision and grace. The ideal candidate is confident, detail-oriented, and thrives in a fast-paced, luxury environment, consistently demonstrating poise, hospitality, and strong sales ability. You will be expected to guide guests through a curated Italian dining experience, execute flawless service steps, and contribute to a culture of excellence and teamwork. Prior fine dining experience is required, along with a passion for hospitality and a commitment to creating memorable, high-touch guest experiences.

Summary/Objective 

Take food and beverage orders, retrieve, and serve food and beverages to Guest tables, courteously and efficiently; collect payments; assist in maintenance of dining area.

Qualifications: 

1. Must speak Fluent English.

2. Must have a valid Driver’s License and a mode of transportation.

3. Must be 21 years of age or older.

4. Must have at least 1 (one) year of experience in the Food and Beverage or Hospitality industry.

5. Must have a High School Diploma.

6. Must be available to work at least 20 hours a week.

7. Cannot have a Felony or Misdemeanor on record.

8. Must have two valid forms of identification that qualifies employee to work in the United States.

9. Must be able to lift 50 pounds.

Position Functions 

· Complete opening duties as assigned.

· Take Guests' food and beverage orders, utilizing salesmanship techniques.

· Input order into point-of-sale system (tablet).

· Legibly document orders when point of sale system is inoperative and distribute orders to appropriate manufacturing
stations.

· Retrieve all alcoholic beverage items from bar and serve to Guest in accordance with restaurant standards.

· Open wine/champagne bottles and serve in accordance with restaurant standards.

· Serve all food courses and non-alcoholic beverage items to Guest in accordance with restaurant standards.

· Anticipate Guests' needs, respond promptly and acknowledge all Guests, however busy.

· Interact in courteous and professional manner with Guests, supervisors, and co-workers.

· Interact with people beyond giving and receiving instructions, particularly in resolving Guest complaints.

· Follow supervisor's instructions.

· Monitor and maintain cleanliness, sanitation and organization of assigned station and service areas.

· Remove soiled wares from tables as needed and transport to dishwashing area.

· Clear each course and clean and re-set tables of assigned station when needed according to restaurant standards.

· Present Guest checks (tablet) and process payments.

· Adhere to payment, cash handling and credit policies.

· Report tips at the end of assigned shift.

· Complete server close out per restaurant standards.

· Complete closing duties as assigned.

· Complete all closing reports as assigned and leave duty after reporting to supervisor.

· Follow maintenance program and cleaning schedule.

· Notify management of any pertinent information related to shift activities.

Competencies 

· Customer Focus.

· Communication Proficiency.

· Organizational Skills.

· Stress Management/Composure.

· Multi-task oriented.

· Microsoft proficiency

Required Education and Experience 

· High school diploma or equivalent

· 1 years of serving experience in upscale environment

Preferred Education and Experience 

· 2 years serving experience in similar style restaurant.

Supervisory Responsibility 

This position has not supervisory responsibility

Physical Demands 

· Stands during entire shift.

· Must be able to lift 50 pounds.

· Reaches, bends and stoops frequently.

· Verbally communicates with guests and phone callers.

· Must be able to read and write.

· This position requires frequent washing of hands.

Position Type/Expected Hours of Work 

This position may require long hours, weekend work and holidays.

Travel 

No travel required

Other Duties 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

EEO Statement

Spectrum Restaurant Management Group LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.