Mercato Sales Specialist / Barista- Fine Dining, Upscale Italian Restaurant

Angelina’s Family of Restaurant 

Job Description: Mercato Sales Specialist /Barista

Position Summary

Fine Dining Restaurant Experience a must. The Barista & Mercato Sales Specialist plays a dual role in creating an exceptional café experience and assisting customers in our Mercato market, located inside the restaurant. Mercato market sells imported food items from Italy. This unique position involves crafting quality coffee beverages, promoting Italian culture, and showcasing a variety of curated Italian goods such as fresh pastries made daily, bread, pasta, and a variety of sauces, cheeses and more!

Qualifications:

• Fluent in English.
• 21 years of age or older.
• At least 1 year of experience in the food, beverage, or hospitality industry.
• At least 1 year of Barista experience
• High school diploma required; college education preferred.
• Availability to work at least 30 hours per week, including weekends and holidays.
• Ability to lift up to 30 pounds and stand for extended periods.
• Enthusiasm for Italian cuisine, imported gifts and food items from Italy. Enjoy the Italian culture

Essential Functions:

• Warmly greet and welcome guests as they enter the restaurant, ensuring a friendly first impression with the Mercato conveniently located at the entrance.
• Craft and serve specialty coffee beverages, including espressos, lattes, and cappuccinos.
• Educate customers about the Italian goods available in the Mercato, including pasta, cheeses, sauces and more.
• Selling techniques and knowledge of the products from Italy.
• Assist customers in selecting products, answering questions about their uses, and sharing preparation tips.
• Maintain a clean and organized display to ensure an inviting shopping experience.
• Restock shelves and monitor inventory levels to keep the Mercato well-stocked.
• Operate the register efficiently for both coffee and Mercato goods purchases.
• Perform routine cleaning and maintenance of the café equipment and Mercato area.
• Stay updated on new products and promotions in both the café and Mercato.
• Current food handler's card or certification, or willingness to obtain one upon hire

Competencies:

• Customer-first mindset with excellent interpersonal skills.
• Strong organizational and multitasking abilities.
• Ability to communicate product knowledge clearly and enthusiastically.

Work Environment:

Work Environment

This position takes place in a vibrant upscale restaurant environment, with the Mercato serving as the focal point upon entry. Team members will work in a dynamic café located within our elegant restaurant.

Physical Demands:
The role requires frequent standing, bending, and occasional lifting of items up to 30 pounds. Employees must engage with customers while remaining active in a dynamic environment.

Expected Hours of Work:
This position regularly requires evening, weekend, and holiday shifts to meet customer demand.

Equal Employment Opportunity Statement

Angelina’s Restaurant is an equal opportunity employer. We are committed to creating an inclusive environment for all employees. Employment decisions are made without regard to any protected classification under applicable federal, state, or local law.

Other Job Duties 

This job description is not intended to be a complete list of all duties and responsibilities. Duties may change at any time based on business needs, with or without notice.