Photo of Holiday Inn Express & Suites Cincinnati - Mason, Mason, OH

Hotel Houseman

Holiday Inn Express & Suites Cincinnati - Mason

5100 Natorp Boulevard
Mason, OH 45040

Hotel with 106 Rooms
Managed By Ora Management and Development

Employee Discounts! Flexible Schedule! Health benefits

Behind Every Great Stay: Hotel Houseman Wanted for Our First-Impressions Team
Compensation: $14.00 to $15.00 per hour, Full-Time
Day Shift

Hotel Houseman / Lobby Attendant 

We are seeking a dependable, detail‑oriented Houseman / Lobby Attendant to support our housekeeping team and maintain clean, safe, and welcoming public areas throughout the hotel. This role ensures guests enjoy a comfortable environment while assisting room attendants with essential daily tasks. 

Key Responsibilities 

  • Maintain cleanliness and presentation of all public areas, including the lobby, entrances, hallways, elevators, stairwells, restrooms, and meeting spaces. 
  • Vacuum, mop, dust, wipe surfaces, clean windows/glass, and remove fingerprints or smudges from doors and fixtures. 
  • Empty trash receptacles, replace liners, and restock restroom supplies. 
  • Keep entrances free of litter, debris, and hazards such as snow. 
  • Deliver clean linens, towels, amenities, and supplies to housekeeping carts and storage areas. 
  • Remove dirty linens and trash from guest room floors; strip checkout rooms when assigned. 
  • Assist room attendants with lifting, moving furniture, and special cleaning projects. 
  • Restock housekeeping closets with linens, amenities, and cleaning products. 
  • Deliver guest‑requested items such as towels, pillows, blankets, cribs, rollaway beds, and toiletries. 
  • Report maintenance issues or safety concerns promptly. 
  • Support deep‑cleaning projects and room inspections as directed. 
  • Greet guests professionally, respond promptly to requests, and maintain a positive, helpful attitude. 
  • Protect guest privacy and follow all safety, chemical‑handling, and lifting procedures. 
  • Wear required uniform and PPE and follow brand standards and housekeeping guidelines.

Qualifications 

  • High school diploma or equivalent preferred. 
  • Previous hotel or housekeeping experience helpful but not required. 
  • Ability to work independently with minimal supervision. 
  • Strong attention to detail, organization, and customer service. 
  • Reliable attendance and punctuality.

Physical Requirements 

  • Ability to stand, walk, bend, lift, push, and pull throughout the shift.
  • Ability to lift up to 30 lbs.

Benefits 

  • Medical, Dental, and Vision Insurance 
  • Flexible Shifts 
  • Paid Vacation 
  • Employee Discounts on Hotel Stays 
  • Opportunities for Growth 
  • Supportive Team Culture and Training
Posted September 25, 2026

About Holiday Inn Express & Suites Cincinnati - Mason


Cincinnati hotel near Kings Island theme park

Holiday Inn Express & Suites-Mason conveniently located just minutes from I-71, boasts a name travelers can trust paired with genuine service unrivaled by area hotels. Our Mason facility attracts guests of varying agendas. We are pleased to offer an ideal location for business and leisure travelers alike.

Travelers to Holiday Inn Express & Suites in Mason enjoy being close to destinations like Kings Island (one exit away), Great Wolf Water Park and Kings Auto Mall. Shopping, restaurants and entertainment are in abundance, with Deerfield Towne Center less than one mile from the hotel. Those seeking medical care are in close proximity to Cincinnati Children's Mason Campus and Mercy Health Deerfield Medical Center

Families enjoy our Suite Shop, indoor heated pool, and 24-hour fitness center. Guests can Gather in the Lobby Great Room and watch a local game!

About Ora Management and Development


About Us

Ora Management and Development is a hotel development and management company dedicated to delivering exceptional hospitality experiences. With a focus on innovation and customer satisfaction, we create comprehensive solutions that elevate the performance and profitability of our hotel properties. Our expertise in strategic planning, operations management, and guest experience optimization ensures that every hotel under our care achieves its full potential.

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