March 22, 2023
Responsible for the safe and efficient operation of the Front of House (FOH) during an assigned shift. Must be able to effectively manage and supervise operational activities such as providing training, planning, assigning, and directing work; appraise performance, provide meaningful input into rewarding and disciplining employees; and addressing complaints and resolving problems. Responsible for staff management, money management, reporting, sales goals, inter-office communications, and upholding company policies and procedures at all times.
All employees are required to complete mandatory compliance training within thirty (30) days of hire date, then annually thereafter. Training marked with an asterisk below must be completed prior to reporting to their respective work area. The below courses are required for this position:
Responsible for providing extraordinary customer service by assisting guests in transporting their luggage.
Responsible for welcoming Hotel guests by providing extraordinary customer service in an extremely professional manner and assisting with luggage, packages, valet, or general inquiries.
Responsible for cleaning hotel guest rooms and for providing exceptional customer service to all guests.
Responsible for the cleaning and maintenance of all hotel guestrooms, elevators, and public areas.
Responsible for providing exceptional customer service to all customers. Takes orders, prepares food products, serves customers, accepts payment, and makes change.
Responsible for warehousing and controlling of all merchandise, including distribution services to all areas of the property.
Responsible to provide exceptional customer service to slot machine players in the casino, ensuring smooth and efficient operation of the gaming floor.
Services all customers at Walk-Up Coffee Kiosk “Sweet Perks” by taking orders from customers, accepting payment and making change, clean and organize eating areas, distribute food to customers, and serve drinks.
Responsible for providing extraordinary customer service, parking and delivering customers’ vehicles in an extremely professional manner.
Responsible for ensuring that bartenders have essential and adequate supplies needed to provide exceptional service to our guests.
To be engaging with guest while providing efficient and accurate beverage service with a smile.
To be engaging with guest while providing efficient and accurate beverage service with a smile.
To be engaging with guest while providing efficient and accurate food and beverage services. Ensure guest have an enjoyable dining experience by providing quality customer service with a smile. Required to take orders, serve food and drinks, and remove dinnerware from the bar in a timely manner.
These are physical and mental requirements of the position as it is typically performed. Inability to meet one or more of these physical or mental requirements will not automatically disqualify a candidate or employee from the position. Upon request for a reasonable accommodation, the Company will review for reasonableness, depending on the requirement, the essential functions to which it relates, and the proposed accommodation.
Responsible for maintenance and repair of facilities and systems.
Responsible for maintenance and repair of facilities and systems. Performs general manual labor (i.e. loading, unloading, lifting and moving materials, supplies, etc.).
Assist food servers in service process. Retrieve and stock inventory as needed. Proper set up/maintenance of restaurant service space
Responsible for assisting the Director and Manager-Buyer of Purchasing in the direction, goals, and coordination of all Purchasing Department activities.
The above description denotes some of the specific characteristics which are necessary to perform the principal functions of the job and are not intended to be a description of all work requirements that may be inherent in the position.
Responsible for the smooth and efficient operation of a redemption window. Accurately conduct cash, coin, and ticket transactions and redemption for gaming customers. Prepare applicable paperwork and comply with cash reporting requirements.
Responsible for ensuring hotel guest satisfaction by providing extraordinary customer service at the Front Desk in an extremely professional manner.
To create a positive guest experience by accurately completing orders, serving customers, and reconciling customer’s bill for all retail items. These tasks are to be done in a professional, friendly, helpful, and timely manner resulting in the highest level of guest satisfaction.
Responsible for assisting in the operation of the retail shops and executing the standards for the brand they represent. Ensure excellent customer service, maximize financial return, and foster a great work environment.
To create a positive guest experience by accurately maintaining the retail area, completing orders, serving customers, and process payments/cash handling for all retail items. These tasks are to be done in a professional, friendly, helpful, and timely manner resulting in the highest level of guest satisfaction.
To create a positive guest experience by accurately maintaining the retail area, completing orders, serving customers, and process payments/cash handling for all retail items. These tasks are to be done in a professional, friendly, helpful, and timely manner resulting in the highest level of guest satisfaction.
Compute, classify, record and verify numerical data for use in maintaining accounting records by performing the following:
Cleans and maintains the property’s harness racing paddock, Ship-in barn & racing areas.
Cleans and maintains the property’s public space – casino, lobbies, front drive, pool area, elevators – ensuring guest comfort, safety and satisfaction.
These are physical and mental requirements of the position as it is typically performed. Inability to meet one or more of these physical or mental requirements will not automatically disqualify a candidate or employee from the position. Upon request for a reasonable accommodation, the Company will review for reasonableness, depending on the requirement, the essential functions to which it relates, and the proposed accommodation.
Race & Sports Ticket Writer at Bally’s Dover will exude professionalism and display friendly and superior customer service while providing rapid and accurate ticket selling and cashing services to the guests of the race and sports book.
Responsible for greeting guests at the door. The host person seats and presents clean menus and wine/drink menus to guests in a professional and friendly manner.
Responsible for greeting guests at the door. The host person seats and presents clean menus and wine/drink menus to guests in a professional and friendly manner.
Responsible for greeting guests at the door. The Host/ hostess seats and presents clean menus and wine menus to guests in a professional and friendly manner.
Washes dishes and other kitchen cookware, containers, etc., and maintains the sanitation of kitchens and culinary service areas.
Prepares quality food products in a timely manner and attractively presented in accordance with our standard recipes and plating instructions.
Prepares quality food products in a timely manner and attractively presented in accordance with our standard recipes and plating instructions.
Prepares quality food products in a timely manner and attractively presented in accordance with our standard recipes and plating instructions.
Prepares quality food products in a timely manner and attractively presented in accordance with our standard recipes and plating instructions.
Responsible for the smooth and efficient operation of the Cage, Vault, Main Bank and Marker Bank. Maintain tracking of coin and currency for Cage, Vaults, Main Bank and Marker Bank on approved logs. Count and verify all cash/coin/ticket transactions in all Cage areas and assist Cage Supervisor with all transactions within the department.
The above description denotes some of the specific characteristics which are necessary to perform the principal functions of the job and are not intended to be a description of all the work requirements that may be inherent in the position.
Responsible for maintenance and repair of facilities and systems. Performs general manual labor (i.e. loading, unloading, lifting and moving materials, supplies, etc.).
Responsible for maintenance and repair of facilities and systems. Performs general manual labor (i.e. loading, unloading, lifting and moving materials, supplies, etc.).
Manages the activities and functions of assigned food outlets. Responsible for managing the budget, staffing, liquor cost, food cost, recycling program, as well the major focus of our Customer Express and Sterling Customer Service Program.
Responsible for preparation of all pantry food items, and responsible for maintaining a sanitary kitchen work station.
To prepare all pastry food items in a sanitary and timely manner, conforming to our standard recipes and plating instructions. Take pride in your work! Work safe and with care, avoid waste, prepare QUALITY foods.
Responsible for preparation of all pantry food items, and responsible for maintaining a sanitary kitchen work station. Organize, set up, and produce all food requirements for private corporate and special events and normal operations. Prepares and produces all menu items to be served.
The Above Description Denotes Some Of The Specific Characteristics Which Are Necessary To Perform The Principal Functions Of The Job And Are Not Intended To Be A Description Of All The Work Requirements That May Be Inherent In The Position.
The Above Description Denotes Some Of The Specific Characteristics Which Are Necessary To Perform The Principal Functions Of The Job And Are Not Intended To Be A Description Of All The Work Requirements That May Be Inherent In The Position.
Participates in the Count operations including the daily currency drops and subsequent currency processing. Responsible for the collection, sorting, counting and recording of gaming results and the overall operation and maintenance of the Count Room and currency counting equipment.
Responsible for providing administrative support to all functions of the Human Resources Department, with specific emphasis as the Company’s representative for the Delaware Lottery license application process and Employee Action Form processing.
Promote and maintain the utmost integrity and the highest caliber customer service to all patrons/employees. This position will only be working the overnight shift 11 p.m. to 7 a.m.
This is a seasonal position for the harness racing season, which runs from Nov – Apr.
Join us for an Open Interview Event to learn more about the Surveillance and Security departments at Bally’s Dover Casino Resort and interview on the spot.
Ensure guests have an enjoyable dining experience by providing quality customer service with a smile. Required to take orders, serve food and drinks, and remove dinnerware from the table in a timely manner. Under the direction of the Assistant Manager secures funds, records non-gaming revenue, prepares deposits and conducts other monetary or control procedures as required in various restaurants.
Ensure guests have an enjoyable dining experience by providing quality customer service with a smile. Required to take orders, serve food and drinks, and remove dinnerware from the table in a timely manner. Under the direction of the Assistant Manager secures funds, records non-gaming revenue, prepares deposits, and conducts other monetary or control procedures as required in various restaurants.
Manage all casino Cage activities during assigned shift. Safeguard company assets. Maintain the accountability of company funds in accordance with Internal Controls and Gaming rules and regulations. Ensure that the staff provides excellent customer service.
Responsible for the overall shift security of Bally’s Dover property and the safety of all patrons and employees while promoting and maintaining the utmost integrity and the highest caliber customer service to all patrons and employees.
The above description denotes some of the specific characteristics which are necessary to perform the principal functions of the job and are not intended to be a description of all the work requirements that may be inherent in the position.
Ensures that all kitchen employees produce a quality food product that is prepared in a timely manner and attractively presented in accordance with our standards
Ensures that all kitchen employees produce a quality food product that is prepared in a timely manner and attractively presented in accordance with our standards
Responsible for the flow of forms and documents required for efficient and effective record-keeping and processing of invoices.
Enroll guests into Players Club. Communicate specific event and promotion information to all guests. Redeem comp dollars for merchandise to our guests and complete all duties associated with the redemptions.
Supervises and coordinates the work of employees in the maintenance and repair of the building facilities and systems.
These are physical and mental requirements of the position as it is typically performed. Inability to meet one or more of these physical or mental requirements will not automatically disqualify a candidate or employee from the position. Upon request for a reasonable accommodation, the Company will review for reasonableness, depending on the requirement, the essential functions to which it relates, and the proposed accommodation.
Responsible for the smooth and efficient operation of the Players Club on assigned shift.
Responsible for the safe and efficient operation of the Front of House (FOH) during an assigned shift. Must be able to effectively manage and supervise operational activities such as providing training, planning, assigning, and directing work; appraise performance, provide meaningful input into rewarding and disciplining employees; and addressing complaints and resolving problems. Responsible for staff management, money management, reporting, sales goals, inter-office communications, and upholding company policies and procedures at all times.
Responsible for assisting in the management of the retail shops and upholding the high standards of the operation. Ensure excellent customer service, maximize financial return, and foster a great work environment.
Race & Sports Book Operations Supervisors at Bally’s Dover Casino Resort will exude professionalism and display friendly and superior customer service while supervising all operational aspects of the Race & Sports Book.
Responsible for safeguarding the company’s assets and for the safety of guests and employees. Observes, monitors, and records activities occurring in the casino area and throughout the facility, recording observations as required.
Responsible for safeguarding the company’s assets and for the safety of guests and employees. Observes, monitors, and records activities occurring in the casino area and throughout the facility, recording observations as required.
The Above Description Denotes Some Of The Specific Characteristics Which Are Necessary To Perform The Principal Functions Of The Job And Are Not Intended To Be A Description Of All Work Requirements That May Be Inherent In The Position.
The above description denotes some of the specific characteristics which are necessary to perform the principal functions of the job and are not intended to be a description of all work requirements that may be inherent in the position.
Cleans and maintains the property’s public space – casino, lobbies, front drive, pool area, elevators – ensuring guest comfort, safety, and satisfaction.
This position is responsible for ensuring all desktops run smoothly in a fast-paced 24/7 environment. This involves providing support of Windows desktop PCs and network technical support, including all cabling and connectivity (network and telecom), printers, emails, backups, enterprise servers and all other IT help desk support needs.
Responsible for the installation, maintenance, and repair of gaming equipment in the casino, including but not limited to video lottery terminals, currency and coin counting equipment, data system monitoring equipment, player tracking hardware and software, data card embossers, bill breakers, and jackpot kiosks.
Race & Sports Lead Ticket Sellers at Dover Downs will exude professionalism and display friendly and superior customer service while providing rapid and accurate ticket selling and cashing services to the guests of the race and sports book.
Apply for these jobs at https://www.hospitalityonline.com/ballys-dover/jobs